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VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
METHOD:PUBLISH
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CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20230510T133000Z
DTEND:20230510T144500Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Business Development Exchange (BDX) - Customer Service Best Practices
DESCRIPTION:Are you looking to boost your customer service for your business and learn new ways to provide review-worthy experiences for your clients? Join the Chamber team\, Chick-Fil-A\, Shurson Group\, Staybridge Suites\, and TerraLoco for our next Business Development Exchange (BDX) at Gillette Pepsi highlighting customer service best practices. Door prizes\, coffee from Caf  Aqui\, Pepsi sampling refreshments\, and a light breakfast will be provided.\n\n\n\nAgenda\n\n8:15am: Registration\n\n8:30am: Introduction from Gillette Pepsi   Chris Schock\, Sales Manager\n\n8:35am-8:50am: Shurson Group   Kayla Shurson\, Owner\n\n	Responsiveness\, setting/meeting expectations\, listening to clients' needs\n\n\n8:50am-9:05am: Staybridge Suites   Jerrod Moton\, Director of Sales\n\n\n	Responsiveness\, customer communication\, troubleshooting\n\n9:05am-9:20am: TerraLoco   Tiffany Piotrowicz\, Owner\n\n\n	Appreciating repeat/new customers\, being proactive\, answering questions\n\n9:20am-9:35am: Chick-Fil-A   Crystal Stockdale\, Director of Human Resources\n\n\n	Greeting customers\, ensuring a clean establishment\, being prompt/attentive\n\n9:35am-9:45am: Q & A\, door prizes\n\n9:45am: Tour of Gillette Pepsi
X-ALT-DESC;FMTTYPE=text/html:Are you looking to boost your customer service for your business and learn new ways to provide review-worthy experiences for your clients? Join the Chamber team\, Chick-Fil-A\, Shurson Group\, Staybridge Suites\, and TerraLoco for our next Business Development Exchange (BDX) at Gillette Pepsi highlighting customer service best practices. Door prizes\, coffee from Caf&eacute\; Aqui\, Pepsi sampling refreshments\, and a light breakfast will be provided.<br />\n<br />\n<strong>Agenda</strong><br />\n<strong>8:15am:</strong> Registration<br />\n<strong>8:30am:</strong> Introduction from Gillette Pepsi &ndash\; Chris Schock\, Sales Manager<br />\n<strong>8:35am-8:50am: </strong>Shurson Group &ndash\; Kayla Shurson\, Owner\n<ul>\n	<li>Responsiveness\, setting/meeting expectations\, listening to clients&rsquo\; needs</li>\n</ul>\n\n<p><strong>8:50am-9:05am: </strong>Staybridge Suites &ndash\; Jerrod Moton\, Director of Sales</p>\n\n<ul>\n	<li>Responsiveness\, customer communication\, troubleshooting</li>\n</ul>\n<strong>9:05am-9:20am:</strong> TerraLoco &ndash\; Tiffany Piotrowicz\, Owner\n\n<ul>\n	<li>Appreciating repeat/new customers\, being proactive\, answering questions</li>\n</ul>\n<strong>9:20am-9:35am: </strong>Chick-Fil-A &ndash\; Crystal Stockdale\, Director of Human Resources\n\n<ul>\n	<li>Greeting customers\, ensuring a clean establishment\, being prompt/attentive</li>\n</ul>\n<strong>9:35am-9:45am: </strong>Q &amp\; A\, door prizes<br />\n<strong>9:45am:</strong> Tour of Gillette Pepsi
LOCATION:Gillette Pepsi 3393 Commercial Dr SW Rochester\, MN 55902
UID:e.1427.1515480
SEQUENCE:3
DTSTAMP:20260510T142026Z
URL:http://business.rochestermnchamber.com/events/details/business-development-exchange-bdx-customer-service-best-practices-1515480
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