Administrative Secretary

Why work for Custom Alarm?
Join the Custom Alarm team as a full-time Administrative Secretary where you will learn and grow while making a meaningful impact! We're looking for someone who thrives in a collaborative, customer-focused environment. At Custom Alarm, we prioritize positivity, teamwork, and providing exceptional service while fostering a family-friendly culture where you’re more than just an employee—you’re part of the family. If you're passionate about supporting others, enhancing operations, and contributing to a company that values lifelong learning and celebrating success together, we want to hear from you. Come be part of a team that makes a difference!
 
A Day in the Life at Custom Alarm

• Hours: Full-Time/M-F/7:30am-4:30pm
• Location: Southeast Minnesota
• Pay Range: $17.00-$22.00 (starting wage is based on a number of considerations including; education, certifications, related experience, etc.)

• Operate multi-line phone system, answer and route calls efficiently, and update employee directory and extension list.
• Open/close front office, greet customers, monitor visitors, issue badges, assist with sales and front desk tasks.
• Manage mail: open/distribute, research returned items, prepare outgoing mail, and maintain postage system.
• Assist administrative staff with overflow tasks, including billing, payment entry, and bank deposits.
• Prepare accurate, professional correspondence for Custom Alarm employees and ensure timely completion.
• Update customer records in Sedona (name changes, billing cycles, etc.).
• Handle Sedona Web administration as needed.
• Manage inquiries via Custom Alarm’s Website, Podium, and info@ emails.
• Maintain office supplies, research pricing, and ensure cost-effective purchases.
• Attend Administrative Department meetings and relevant training seminars.

• High School Diploma or equivalent
• Two-years secondary education, or equivalent combination of education and work experience

• Experience with multi-line phone systems
• Strong communication skills (written, verbal, and listening)
• Exceptional customer service skills
• Proficient in Microsoft Office (Word, Excel, Outlook)
• High attention to detail and accuracy
• Excellent organizational skills

• Primarily sitting with occasional standing, walking, stooping, and kneeling.
• Extensive use of computer screen and keyboard, with simultaneous hand, wrist, and finger movement.
• Requires audio, visual, and verbal functions.
• Occasional lifting and carrying (up to 10 lbs.), but not essential to the job.
• Occasional driving for errands may be required.

• Most of the workday is spent in a comfortable office environment, using modern office equipment.
• Occasional after-hours work may be required.

• Regular and reliable attendance is required in this position, as well as the ability to meet deadlines.
• Due to the security nature of our business, an offer of employment is contingent upon successful completion of a background check and drug test.

• Flexibility
• Vacation/Sick Pay
• Holiday Pay + 2 Floater Holidays
• $200 Annual Wellness Benefit
• Employee Discount
• Profit Sharing
• Stand Up Desk
• Dress for Your Day/Business Casual
• Company Paid Social Events