BSS: Customer Care in Difficult Situations
In this session you will learn: How to prevent customer confrontations How to diffuse customer concerns How to create win/win outcomes Date: Tuesday, April 20 Time: 7:45-10:00 a.m. Location: Express Personnel Regional Training Center Cost: Session: $40 member $50 non-member Series: $111 member $121 non-member
Date and Time
Tuesday Apr 20, 2004
7:45 AM - 10:00 AM CDT
Printed courtesy of www.rochestermnchamber.com/ – Contact the Rochester Area Chamber of Commerce for more information.
220 South Broadway Ste 100, Rochester, MN 55904 – (507) 288-1122 – chamber@rochestermnchamber.com