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One Stop Counselor 3

Posted: 11/10/2021

As a professional member of the University of Minnesota Rochester (UMR), the One Stop Counselor position requires in-depth understanding of academic records, registration, financial aid, and student financial billing to support students’ recruitment, retention, and graduation, as well as counsel on financial wellness. This individual provides student advising on complex issues and problems regarding student financial matters and academic records; handles challenging behaviors and difficult situations that can surface when speaking with students and parents about academic success and financial matters; conducts critical analysis and professional judgement on financial aid/student records appeals and waivers; utilizes critical thinking and problem-solving skills; and, possesses excellent communications skills and attention to detail.

The One Stop Counselor reports to the Registrar who reports to the Vice Chancellor for Academic Affairs and Innovation. Visit for a full position description.

Benefits include:

  1. University paid contribution (10% of your salary) to your retirement account – vested immediately
  2. 22 paid vacation days per year, in addition to sick leave and 11 paid holidays
  3. Reduced tuition opportunities covering 75% - 100% of eligible tuition
  4. Excellent and affordable health care benefits
  5. Wellness program with opportunity to earn lower health care rates
  6. Free disability insurance 
  7. Flexible schedule with off-site/remote options available
Required Qualifications
  • Bachelor’s degree and four years’ experience after degree completion OR Master’s degree and two years’ experience 
Preferred Qualifications
  • Master’s degree and two years’ experience after degree completion.
  • Training or certification through the Association for Financial Counseling & Planning Education (AFCEPE) for Money Management Essentials.
  • Knowledge of university, federal and state guidelines to make informed decisions when counseling students and parents in all areas: financial aid, scholarships, registration and enrollment, and student billing and accounts.
  • Demonstrated commitment to UMR values: evidence-based decision making; diversity and inclusion; respect; human potential; and community.
  • Ability to work in an innovative, collaborative, and sometimes ambiguous environment.
  • Work independently, with guidance in only the most complex situations.
  • Demonstrated ability to meet deadlines, prioritize tasks, manage multiple projects, and take initiative, working independently without supervision.
  • Ability to relate well with high school students and parents with strong interpersonal communication competency.
  • Excellent public speaking.
  • Excellent writing skills, including professionalism in composing emails.
How to Apply
Active review of applications will begin November 29, 2021. Applications must be submitted online at Search postings for Job Requisition #344210 for application instructions and links. Applicants must attach to the online application (1) a cover letter, (2) resume, and (3) diversity statement. For more information, contact

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission.  The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression.  To learn more about diversity at the U:

Employment Requirements
Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

All employees at the University of Minnesota are required to either attest that they are fully vaccinated against COVID-19 or agree to comply with the University's testing requirement. To learn more please visit:

In the coming weeks the University will move from attestation to requiring all faculty and staff systemwide to submit proof of vaccination.

University of Minnesota Rochester Vision and Core Values
The University of Minnesota Rochester is nationally recognized for inspiring and empowering undergraduates to solve the health challenges of the 21st century. UMR core values are embedded in our Vision: community, respect, diversity and inclusivity, evidence-based decision making and human potential. In this vibrant context, students are at the center of all we do – including faculty research focused on scholarship of teaching and learning (SOTL). As a diverse and purpose-driven community, we value human potential and the significance of every person, empowering individual learning and development so that students, staff, faculty and community partners will flourish. To learn more about UMR, visit

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