Minimum Qualifications of Education and Experience

Combination of education and experience equivalent to three (3) years in nutrition, dietetics, health care or child development performing similar duties as listed in the work functions.

Must be able to speak and write fluently in both the English and Somali languages

Regular and reliable attendance is a necessary component of job/position. Individuals required to use County vehicles and equipment must have a valid driver’s license and be free of any major traffic violations for the last three (3) years.

Nature of Work

THIS IS AN ON-CALL POSITION, WITH VARIED WORK HOURS.

Under supervision, provides customer service to a diverse population in support of the Women, Infants and Children (WIC) program. Collects and reviews client data to determine eligibility for nutrition program. Processes client applications and informs client of eligibility requirements and WIC Program services.  

Examples of Work

• Checks clients in for appointments and conducts elements of health screening including height, weight, and hemoglobin.
• Establishes and explains financial, categorical and/or residential eligibility of clients for the WIC Program. 
• Schedules appropriate visits for program participants.
• Maintains and updates electronic records as required for the WIC Program. 
• Communicates with clients by phone, email, and text.
• Distributes benefits and provides education to assist clients on the use of WIC benefits.
• Supports the department during emergency situations.
• Performs clerical duties for the WIC Program as directed.
• Performs related duties as assigned.

Knowledge, Skills and Abilities Required

• Knowledge of available community resources.
• Skill in providing customer service.
• Skill in working with a diverse population.
• Skill in the use of computers and technology.
• Ability to perform under federal, state and county requirements, regulations, and policies relating to nutrition programs.
• Ability to establish and maintain effective working relationships with clients, the public and coworkers.
• Ability to relate to individual clients and persons of other cultures.
• Ability to accept and profit by supervision.
• Ability to organize and coordinate job activities.
• Ability to maintain accurate and systematic records.
• Ability to comprehend and follow written and verbal instructions.
• Ability to effectively communicate in a verbal and written manner.
• Ability to adapt to changes in policy, procedure, and daily priorities.
• Ability to work with interpreters.

Persons with disabilities: the above is a general listing of job duties. Essential and non-essential functions may vary by individual position. Reasonable accommodations may be available for both essential and non-essential job duties.