Learning & Development Coordinator

Why work for Custom Alarm?
Join the Custom Alarm team as a full-time Learning and Development Coordinator where your passion for growth and empowering others will thrive! We’re seeking a driven, self-motivated professional who excels at staying organized, takes initiative, and builds strong relationships with those around them. At Custom Alarm, we believe in fostering a collaborative, positive, and family-friendly culture where lifelong learning is more than a value—it’s a way of life. If you’re energized by helping others grow, love creating engaging learning experiences, and want to be part of a team that celebrates success together, we’d love to hear from you. Come join us and make a real impact every day!

A Day in the Life at Custom Alarm
The Learning and Development Coordinator is responsible for identifying, designing, developing, and coordinating training programs. Work with management, individuals, and teams on training and development and provide information and recommendations. Lead by example and conduct day-to-day interactions in a manner that exemplifies and supports the Core Values of the company.

• Hours: 7:00am – 4:00pm
• Location: SE Minnesota
• Pay: $52,000 - $62,000 per year (starting wage is determined based on a number of considerations including education, certifications, related experience, etc.)

1. Assess and evaluate training needs and knowledge gaps through surveys, interviews, and communication with managers and employees.
   1. a) Meet annually with management to identify training topics, make recommendations, and suggest materials and methods.
   2. b) Develop assessment tools to measure training effectiveness.
2. Organize, design, and develop training plans for all departments.
3. Create training schedules, inform employees, track progress, report outcomes, and maintain detailed training records.
4. Facilitate and coordinate training sessions using various methods: classroom, team exercises, group discussions, virtual, and on-the-job training.
5. Evaluate training effectiveness and its impact on skills and KPIs; collect feedback from participants.
   1. a) Stay current on training trends through research, seminars, and meetings to enhance future sessions.
6. Promote training opportunities and benefits; encourage managers to support continued education and development.
7. Create assessment tools to evaluate training outcomes.
8. Manage the employee survey system.
9. Recommend training materials and methods; maintain equipment and develop or acquire manuals, guides, and other aids.
10. Measure retention with quizzes and tests.
11. Perform other duties as assigned.

1. Strong organizational and planning skill
2. Self-motivated, self-directed, and able to manage multiple projects in a fast-paced setting
3. Effective team-building and leadership abilities
4. Experience managing full training cycles (needs assessment through evaluation)
5. Skilled in data collection and problem-solving
6. Strong facilitation skills
7. Highly adaptable
8. Proficient in MS Word, Excel, PowerPoint, and Outlook
9. Knowledge of traditional and modern training methods
10. Excellent written, verbal, and listening communication skills
11. Strong interpersonal skills; works well across all levels and personalities

• Flexibility
• Vacation/Sick Pay
• Holiday Pay + 2 Floater Holidays
• Volunteer Time Off (VTO)
• $200 Annual Wellness Benefit
• Employee Discount
• Profit Sharing
• Stand Up Desk
• Dress for Your Day/Business Casual
• Company Paid Social Events