Social Worker - Care Coordination (Under 65)

Olmsted County has earned the 2023 and 2024 Best Places to Work - Southeast Minnesota designation.

Minimum Qualifications of Education and Experience

Bachelor's degree from an accredited college or university in social work, psychology, sociology, or a closely related field.

OR

Bachelor's or Master's degree from an accredited college or university and one (1) year of experience as a social worker, case manager, or care coordinator in a public or private social services agency.

Regular and reliable attendance is a necessary component of job/position. Individuals required to use County vehicles and equipment must have a valid driver's license and be free of any major traffic violations for the last three (3) years.

Desirable Qualifications:

Two years of social service-related experience.

Nature of Work

This position provides assessment, consultation and referral and collaboration services to individuals, families, and target groups in the community. Works primarily within the Adult & Family Services Division.  Work assignments include carrying a caseload of members and providing care coordination services for managed care organization (health plan) contracts for individuals 18-64 years of age.  Supports a diverse, respectful, and inclusive workplace.

Examples of Work

• Provides assessment and care coordination for individuals 18-64.
• Interviews and assesses client to determine and identify problems or needs for service/ programs.  
• Develops and writes individual service plans.
• Provides information about health care access and assists individuals to access Medicare and Medical Assistance funded health care services.
• Provides information about managed care health benefits.
• Completes required contacts and paperwork within established timelines.
• Supports and informs clients of community resources, information and referrals for services, rights and responsibilities under programs or services.
• Performs related duties as assigned.
• Makes frequent phone calls to actively engage them in care coordination.

Knowledge, Skills and Abilities Required

• Considerable knowledge of the social sciences  
• Knowledge of home and community-based services and supports.
• Knowledge of social and economic problems 
• Knowledge of motivating factors of human behavior 
• Knowledge of the principles of social work  
• Knowledge of community resources  
• Knowledge of federal and state welfare programs and relevant laws 
• Knowledge of agency policies 
• Skilled in verbal communication, public speaking, writing and recording of information and data 
• Ability to consider clients’ problems with empathy and objectivity 
• Ability to exercise good judgment in recommending possible solutions for client’s difficulties and when utilizing conflict management and advocacy skills 
• Ability to establish and maintain good working relationships with clients, co-workers, public officials and citizens of the community 
• Ability to organize efficiently and keep records systematically 
• Ability to work independently and to recognize when supervision is needed 
• Ability to drive an automobile 

Persons with disabilities: the above is a general listing of job duties. Essential and non-essential functions may vary by individual position. Reasonable accommodations may be available for both essential and non-essential job duties.