Human Resources Manager
“Why Work at Hiawatha Homes?”
At Hiawatha Homes, our work matters. Every day, our team members support individuals with disabilities and specialized needs in ways that promote safety, dignity, independence, and quality of life. If you are looking for a career where your work isn't transactional, but instead you can build meaningful relationships, make a direct impact, and be part of a mission-driven organization, Hiawatha Homes may be the right place for you. We value compassion, accountability, teamwork, and professionalism, and we are committed to creating a supportive work environment where employees feel respected and appreciated.
Position Overview
The Human Resources Manager supervises the Human Resources Department and provides ongoing support and direction to Hiawatha Homes’ employees, including coaching, training and progressive discipline. He/she establishes and maintains trust by appropriately handling sensitive information and using discretion with confidential data and files. The HR Manager facilitates the creation and implementation of agency policies and procedures with the CEO and Personnel Committee. He/she ensures compliance with state and federal employment regulations as well as mandated licensing standards. The HR Manager participates in committees and collaborates with the Management Team to fulfill the mission and vision of Hiawatha Homes.
Essential Job Functions
- Manages the Human Resources Team by providing ongoing support and feedback.
- Hires, trains, supervises and evaluates the HR Department staff.
- Collaborates with HR Team to develop and implement effective recruitment, marketing, and advertising strategies.
- Provides support and direction to agency personnel and facilitates ongoing professional development, and coordinates.
- Tracks and initiates 90-day Evaluation Work Period reviews.
- Coaches staff regarding job duties and expectations so that they can be successful in their positions.
- Manages employee recognition efforts.
- Tracks and initiates annual performance evaluation process and provides support to ensure consistent implementation.
- Monitors quarterly employment inactivity and follows up appropriately.
- Collaborates with HR Team to ensure that all employees receive adequate job orientation and ongoing training.
- Participates as a training instructor for various trainings.
- Completes employment verifications regarding current and former employees, as needed.
- Conducts exit interviews for leadership, management, and administrative staff, as needed.
- Collaborates with Business Office regarding employee hires, status changes, and terminations.
- Supports Supervisors and Managers in implementing consistent and positive progressive discipline plans.
- Manages and conducts employee workplace investigations with the management team.
- Provides assistance and education to employees regarding progressive discipline.
- Supports leadership staff in writing and/or implementing employee disciplinary actions.
- Participates in disciplinary meetings as needed to support the team.
- Assists in the creation and implementation of agency policies and procedures.
- Updates, and maintains the employee handbook.
- Assists in educating staff regarding handbook content and/or revisions.
- Provides assistance, coaching and direction to leadership staff regarding personnel issues.
- Ensures agency compliance with Federal and State legislation pertaining to all personnel handbook policies.
- Workforce Compliance
- Collaborate with the HR team to ensure compliance with applicable federal and state employment laws and workforce reporting requirements.
- Assists the Benefits & Workforce Compliance Coordinator with the development and maintenance of the Affirmative Action Plan, annual EEO-1 reporting, Minnesota compliance reporting, and other regulatory requirements as needed.
- Benefits Support
- Provides guidance and support to the Benefits & Workforce Compliance Coordinator regarding employee benefits administration, leave of absence processes, workers’ compensation cases, and workforce compliance requirements.
- Collaborates with the Benefits & Workforce Compliance Coordinator to ensure compliance with applicable federal and state laws related to employee benefits, leave administration, workers’ compensation, workplace accommodations, and employment practices.
- Assists with complex employee benefit, leave, and workers’ compensation matters as needed.
- Provides backup support for benefits, leave administration, and workers’ compensation functions during staff absences or periods of increased workload.
- Conducts, tracks, and participates in unemployment claims and related hearings with the State of Minnesota.
- Maintains relationships with benefit brokers, vendors, third-party administrators, and regulatory agencies as needed.
- Participates in a variety of committees.
- Chairs the Staff Development Committee.
- Serves on the Personnel Committee and supports the committee chair, as directed.
- Participates in Providers Network Inc. (PNI), Rochester HR Association (RHRA) and other relevant trainings and meetings.
- Maintains appropriate and effective communication.
- Assures an effective system of information sharing among employees through regular meetings and other methods of communication.
- Monitors and appropriately records information in Therap and other documentation sources.
- Checks agency email account, voicemail, mail folders regularly, and responds appropriately.
- Maintains calendar on Outlook to accurately reflect work schedule.
- Communicates with CEO regarding the general functioning of the agency.
- Retention
- Collaborates with Program Director, Human Resources and various committees to focus on retention strategies.
- Conducts market wage surveys, determines employee wages based on wage scale analyses, and works with Chief Executive Officer (CEO) and Chief Financial Officer (CFO) on wage adjustments.
- Other
- Complies with Hiawatha Homes' staff development requirements and attends/participates in professional development as needed or directed.
- Completes other duties as assigned.
- Participates in Director Team meetings.
Minimum Job Requirements
- Has the ability to speak, write, and comprehend the English language.
- Practices good written and oral communication skills, and demonstrates good presentation skills.
- Exhibits strong interpersonal skills, including but not limited to conflict resolution and team problem solving skills.
- Possesses excellent organizational and time management skills, project management skills, and customer service skills.
- Demonstrates proficiency in use of a variety of computer software applications, especially Microsoft Word, Excel, Publisher, and PowerPoint (experience with Access also preferred).
- Possesses a valid driver’s license, satisfactory motor vehicle record, and successfully completes a Hiawatha Homes driving test.
- Possesses a Bachelor’s Degree in Human Resources or related field.
- Has three or more years of experience in the field (non-profit area is preferred).
- Possesses substantial knowledge of applicable human resource federal and state laws.
- Is able to provide proof of employment eligibility and proof of being free from tuberculosis upon hire.
- Successfully passes a State of Minnesota background check before working unsupervised.
Benefits
Paid job training.
- Shift differentials.
- Paid time off.
- Retirement plan with an employer paid match for eligible positions.
- Health, Dental, and Vision insurance for eligible positions.
- Short Term Disability insurance for eligible positions.
- $500 sign in bonus after 6 months.
Hiawatha Homes is an Equal Opportunity Employer
We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under federal, state, or local law. We are committed to providing equal employment opportunities and a workplace free from discrimination and harassment.
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